We are very sorry to hear the product is not according to your expectations. We advise you to use our aftercare service. You can send a message to the doctor who has reviewed your order. This can be done in your Dokteronline.com account at 'aftercare communication'. Select the right order number and ask your question to the doctor. The doctor will answer within 48 hours.
- Can I receive a copy of the prescription?
- Does Covid19 have an impact on the service of Dokteronline.com?
- Will my order be reimbursed by the health insurance company?
- What kind of pharmacy ships the medication?
- What kind of doctor will assess my order?
- The medication is not working (properly). What should I do?